Why Preorder Dark Heart Clones?
You asked, and we listened. In the past few months, we have been testing a pre-order service at River City Phoenix in Sacramento.
The pre-order system allows you to review the pre-order inventory, reserve specific amounts and skip the line at *participating dispensaries. Current participating dispensaries include: River City Phoenix, Sacramento
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Each dispensary will continue to carry additional strains for walk-up orders. Be sure to sign up for drop alerts at your selected dispensary to learn about when these strains will be delivered.
Note: Baker is the name of the application used to process DHN pre-orders. You still need to go to the dispensary to pick up and pay for the product.
Great! Now how do I get started?
All communications about the pre-order are sent through text message. The first step is to SIGN UP to receive the text alert when the menu is available. You can also send a text to (424) 888-6318 to sign up.
You will be prompted to enter the phone number you want to receive the text alerts- once you enter the number you will be signed up!
*Note: Minimum pre-order amount is 18 stems. Max stems is dependent upon dispensary location.
How do I place my first order?
- You will receive a prompt via text when the menu is available- the menu is accessible at https://tbkr.co/dhn-rcp. The text usually comes a couple of days before the pickup date at the dispensary. Select the product and quantity you would like and hit ‘Add to Order.’ Once the strain is sold out, we take it off of the menu.
- Continue to browse and add more product, or select ‘View Cart.’
- Once in your cart, review the quantities of each order and then ‘Checkout!’ – A 10% convenience fee will be added to each order, effective 4/3/17. *All fees will be collected by facilitating dispensary upon pickup of order
- You will be prompted to either create an account or sign in if you have not already done so. This is necessary for your order to go through
- You will receive a text message you need to respond ‘YES’ to in order to verify your account.
*Note: if there are any changes with your order you will be contacted prior to pick-up via email, so make sure to check your emails and texts prior to pick-up day.
Current Dispensary Partners Using DHN Pre-Order System:
River City Phoenix, Sacramento: Menu opens on Mondays and/or Tuesdays, pick-up is on Thursdays
How do I pick up my order?
- You will be notified via text message when your order is available for pick-up
- All items not picked up on the scheduled day, will be released to the public the following day.
- IF you miss two orders, you will no longer be allowed to pre-order on this service.
- Person who placed the pre-order should be the same person who picks up
What if I want to cancel my order?
If you need to cancel your order, simply log in to your account and go to the Menu Panel in the upper right-hand corner of the screen. From here, hit ‘Orders’ and you will see a list of all the orders you have placed. Select on your current order to see an overview of the order status. From here, you can select ‘Cancel Order’ option or call the dispensary by selecting the phone icon. *note: the ability to cancel the order is only available the same day you place the order unless otherwise indicated by text
Picking up my order
Be sure to mention you are there to pick-up your Dark Heart Nursery preorder. Payment including tax and 10% convenience fee will be processed at the dispensary when you pick-up.
What if the strains I need are not available for pre-order?
We also deliver select strains directly to the dispensary. So you can still pick up strains at the dispensary of your choice. Please continue to follow your drop alerts from Dark Heart Nursery to learn about the available strains in store.
Who to contact for additional questions regarding pre-order?
Reach out to us directly with any other questions at firstname.lastname@example.org